This Privacy Policy explains how Stitch Savvy processes personal data in connection with tailoring, clothing alterations, garment remodelling, and upcycling services offered through languagelanternitem.click.
We use personal data to respond to inquiries, assess garments and materials, prepare redesign or alteration quotes, manage approvals, carry out workshop work, arrange collection, handle payments, maintain records, and communicate about the progress of a project. We also use limited technical data to operate the website, improve reliability, and address security or misuse concerns.
We may share data with service providers that support website hosting, communications, administration, payment handling, or similar operational tasks. These parties are expected to use the information only for the services they provide to us and to protect it appropriately. We do not sell personal data as part of ordinary business practice.
We may share personal data with public authorities, advisers, or other parties where disclosure is required by law, necessary to establish or defend legal claims, or needed to meet accounting, tax, or regulatory obligations. We may also disclose information in connection with a lawful request or a business transfer affecting our records.
You may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is not required. You may also ask for restriction of processing in appropriate cases. Some requests may be limited by accounting, contractual, or legal obligations.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or issue involved. We will review the request and respond within a reasonable period, taking into account any legal exceptions or information we must retain. If a request cannot be fully granted, we will explain the main reason where permitted.
Project records, communications, and transaction information are retained for the period needed to manage the service, handle follow-up matters, meet accounting or legal obligations, and maintain ordinary business records. When data is no longer required, it is deleted, anonymised, or archived in a limited form where retention is still necessary.
If we update this Privacy Policy, the revised version will apply from the date it is published on the website unless a different effective date is stated. Where a change is material, we may provide a clearer notice through the website or by direct communication if appropriate. We encourage users to review the policy from time to time.
We may collect contact details, project information, garment descriptions, measurements, fit preferences, booking details, payment-related records, and communications sent through our website, email, phone, or workshop visits. Where relevant, we may also process information about supplied materials, design approvals, collection arrangements, and service history.
We receive personal data from project inquiries, consultation requests, booking messages, workshop visits, and follow-up communications. We may also generate internal records from assessments, quotes, approvals, work progress, and collection or payment handling. Some technical data may be collected automatically when the website is used.
Cookies may include session cookies that end when the browser is closed, persistent cookies that remain for a limited period, and functional or technical cookies that support site operation. If used, analytics cookies help us understand general site usage and improve performance. We do not use cookies to make decisions about garment work or pricing.
You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling some cookies may affect site functionality, form handling, or basic performance features. We do not rely on cookies to collect more information than is needed for ordinary website operation.
